Chorula k. Opola 4 km from motorway A4 Mon–Fri 06:00–20:00
+48 602 716 551

Putzmeister Service

Specialist service for Putzmeister concrete pumps: S-valve, Ergonic diagnostics, hydraulic repair, cylinder reconditioning. Mobile service, 200 km.

Putzmeister pump service — Ergonic diagnostics at PHS Magnum workshop

Putzmeister — PHS Magnum’s core specialism

PHS Magnum has been servicing Putzmeister concrete pumps for over 30 years. We know every component intimately — from the simplest BSF trailer pump to the latest M42-5 with its 42-metre boom and Ergonic system.

Putzmeister is the most widely used concrete pump brand in Poland — the majority of concrete contractors run these machines. That makes Putzmeister a natural focus for specialist service providers, and it means parts availability is the best in the market — making Putzmeister the most economical long-term choice for owners.

Models we service

M-Series truck-mounted boom pumps

  • M24-4 (24 m reach, smallest in the boom range) — compact, popular in residential construction
  • M28-4 (28 m) — standard segment
  • M31-5 (31 m) — versatile all-rounder
  • M36-4, M38-5 (36–38 m) — larger commercial projects
  • M42-5, M46-5, M47-5 (42–47 m) — major commercial buildings, bridges

M-Series designation: the number is the boom’s vertical reach in metres; the digit after the hyphen is the number of boom sections. Engine: Mercedes-Benz or Cummins diesel (depending on year of manufacture). Multi-section boom in hardened steel, hydraulic outriggers, integral water tank.

Trailer pumps (stationary, chassis-mounted)

  • BSF series — the most common, high-pressure output (up to 380 bar), flow rates up to 200 m³/h
  • THOM, THO — older generations, still widely in service
  • BS, BSA — compact units for tunnelling applications

No boom — concrete is pumped through laid pipe or hose to the pour location. Requires a placing boom or an operator positioned at the delivery end.

Pumi truck mixer pumps

  • Pumi 24 (24 m reach + integral drum mixer) — smallest in the Pumi range
  • Pumi 28, 30, 36 — larger versions

A hybrid combining a concrete mixer and a boom pump on a single chassis. Service complexity: the drum mixer, pump unit and boom must all be maintained together on the same vehicle.

Putzmeister service specifics

S-valve — the critical component

Putzmeister uses its own proprietary S-valve (named for its S-shaped profile). Advantages: efficient flow geometry, long service life, and the possibility of reconditioning by hard-facing. Disadvantages: high replacement cost on larger models (quoted individually), and precision welding required during repair.

Typical S-valve failure modes:

  • Cutting-edge wear (6–15 mm material loss) — requires hard-facing or replacement
  • Body cracking — replacement only; repair is not viable
  • Internal corrosion in idle pumps (hardened concrete residue inside)

PHS Magnum procedure:

  1. Diagnostics — calliper measurement of wear, visual inspection of the body
  2. Decision: HB600 hard-facing (wear under 8 mm) or replacement
  3. Hard-facing — 1–2 days: valve removal, cleaning, HB600 build-up welding, grinding, polishing of working surfaces, reassembly
  4. Pressure test to 380 bar
  5. Trial run with test concrete on the yard

Ergonic system — OEM diagnostics

Ergonic (current generation) — full CAN-bus with sensors covering: hydraulic pressure, concrete pressure, oil temperature, cyclic output, boom position and joint angles.

Without an Ergonic tester, repair of any post-2010 Putzmeister M-Series is effectively impossible in terms of full diagnostics. PHS Magnum holds an original OEM tester.

Concrete cylinders — reconditioning

Two concrete cylinders (A and B, pumping alternately) with hardened steel liners. Wear manifests as hydraulic oil leaking into the concrete, or — significantly worse — concrete entering the hydraulic circuit.

Reconditioning procedure:

  1. Cylinder removal
  2. Wear measurement (internal diameter micrometer)
  3. Honing to the next oversize
  4. Fitting rubber pistons of the correct oversize
  5. Pressure and operational testing

Where cylinders are beyond the third oversize, replacement is the correct course of action.

Most frequent interventions 2024–2026

Workshop statistics from our facility (past 24 months):

Intervention typeFrequency
Rubber piston replacement35%
Oil and filter change20%
Ergonic diagnostics and fault code clearing15%
S-valve hard-facing8%
Cylinder reconditioning6%
Hydraulic repair (valves, hoses)8%
Boom repair (welding, lubrication)5%
Other (electrical, cooling water)3%

Mobile Putzmeister service

A mobile technician with an Ergonic tester travels to:

  • Poland — nationwide; most frequently Silesia, Lesser Poland, Lower Silesia (200–400 km from base)
  • Germany — border region, up to 100–200 km
  • Czech Republic — northern areas (up to 250 km)

Work carried out on site: Ergonic fault diagnostics and clearing, piston replacement, oil change, electrical repairs, minor hydraulic servicing. Workshop-only work: cylinder reconditioning, S-valve repair, boom welding, bodywork, TDT inspection.

Frequently Asked Questions

We cover the full Putzmeister range: truck-mounted boom pumps (M-Series — M24-4, M28-4, M31-5, M36-4, M38-5, M42-5, M46-5; BSF; vehicle-mounted variants), trailer pumps (THOM/THO, BS, BSA, BSF), and truck mixer pumps (Pumi). From older M-Series generations through to the latest models equipped with the Ergonic system.

The S-valve (S-shaped distribution valve) is a Putzmeister-patented component that alternates the concrete flow from cylinder A and cylinder B into the delivery line. It is made from hardened HB600 steel. Failure causes include: operating with concrete that is too dry (low lubricity), abrasive aggregate (hard basalt gravel), neglected lubrication, and impact damage during blockages. Service life: 80,000–150,000 m³ of pumped concrete.

Ergonic is Putzmeister's OEM CAN-bus diagnostic system. It reads engine parameters, hydraulic pressure, cylinder performance, sensor data and fault codes. We hold an original Putzmeister Ergonic tester — we can read and clear fault codes, check operating parameters, and calibrate sensors. Without Ergonic, full diagnostics on a Putzmeister are simply not possible.

Putzmeister operates its own Polish subsidiary with a local parts warehouse. Standard items (rubber pistons, filters, oils, sensors) are available immediately or within 24–48 hours. A new S-valve typically takes 5–10 working days from the German warehouse. A complete boom section is made to order, with lead times of 4–12 weeks. Putzmeister offers the best parts availability of any concrete pump brand in Poland.

Yes. Where the cutting edges of the S-valve have worn to within an acceptable limit (material loss of up to 6–8 mm), repair by HB600 hard-facing is both faster and more cost-effective than fitting a new valve. The repair takes 1–2 working days. For heavier wear, cracks in the body or internal corrosion, full valve replacement is the correct course of action.

Standard Putzmeister schedule: 500-hour service (or 12 months) — hydraulic oil and filter change, piston inspection. 1,000-hour service — additionally, preventive rubber piston replacement and cylinder reconditioning if calliper measurement indicates wear. TDT inspection every 2 years. For intensive use (over 150 operating hours per month), shorter intervals are recommended.

Our mobile Putzmeister service covers Poland and Germany (200–300 km from Chorula). A technician with an Ergonic tester travels directly to the site. On-site work includes: fault code diagnostics and clearing, rubber piston replacement (1–2 hours), hydraulic oil change, electrical repairs, and minor hydraulic component servicing. Workshop-only work includes: cylinder reconditioning, S-valve repair, boom welding, bodywork, and TDT inspection.

Contact & Hours

ul. Kościelna 9, 47-316 Chorula

Mon–Fri 06:00–20:00

Sat 07:00–15:00

+48 602 716 551 Contact Form
DEKRA ISO 9001:2015 Quality Management Certificate — PHS Magnum

ISO 9001:2015

4 km from motorway A4

180 km from German border

Call Email
Pogotowie Techniczne TIR & SILO +48 602 716 551